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FAQ's

Website FAQ's:​

How do I top up my minutes online?

How do I register an account to view & top up my minutes?

  • If you have already registered within the salon, request your pin from the salon by phoning, messaging or popping in. If you have never registered then you can create your account by clicking the link above and selecting 'Register Now'. 

How do I buy products online?

  • Select the 'buy products' option on our homepage, or simply click here and add your chosen products to cart and follow the instructions to checkout. 

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Tanning FAQ's:

How old do you need to be to use sunbeds?

  • You must be 18+ to use sunbeds as this is the law. If you look under 25 you will be asked for ID by our staff. We accept passport or driving licenses. 

How many minutes should I start with?

  • We recommend most people to start with 3-6 minute sessions depending on your skin type. Our staff are trained to assist and can help you with this.

What do I need to wear for tanning?

  • Most sunbed users like to tan naked to avoid tan lines however you can wear underwear if you prefer. 

Are sunbeds easy to use?

  • Yes! When the staff member tells you which bed number you are, you go into that cubicle and there will be a box on the wall which is your timer. You get 4 minutes to get ready and this counts down however if you are ready before the 4 minutes is up, there is a start button on the box which you press and this will start the bed. The fans are clearly labelled on the sunbed menus to turn up and down. If you need any assistance staff are happy to help and provide demonstrations.

How long will it take to get a tan?

  • Everybody is different and results depend on your skin type, lotions used etc however most people will begin to notice a tan developing after 3-5 sessions.

How often should I use the sunbeds?

  • Most sunbed users like to tan naked to avoid tan lines however you can wear underwear if you prefer. 

Is eye protection available?

  • Goggles are available to borrow anytime, just ask staff at the desk. Alternatively we offer disposable Winkease eye stickers, staff can show you how to use these. We always recommend to use eye protection.

When does my block expire?

  • Our sunbed blocks have no expiry date.

Should I use a lotion?

  • Using lotion is individual preference, however results of up to 50% darker can be obtained by using lotions. Staff can assist with helping you choose a lotion however our staff will never be pushy with lotion sales.

What's the difference between stand up or lie down?

  • Stand up or lie down is just preference. Stand up's are good for allover tanning and no white bits and lie downs are good for a relaxing experience and great tanning results.. Both stand ups and lie downs have the same high performance bulbs.

How do I maintain my tan?

  • You can maintain your tan with 1-2 sessions per week and daily moisturizing. For best results use a moisturizer specifically formulated for tan extending.

Can I use sunbeds while pregnant?

  • Whilst there is no data which has shown harmful effects of UV on an unborn baby, Tanned Up's policy does not permit anybody pregnant to use the sunbeds.

How often should I use sunbeds?

  • We recommend leaving 48 hours between each session however we won't let anyone do more than 1 session per day.

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